Privacy Policy
HOPE CENTRAL ONLINE is strongly committed to protecting your privacy while interacting
with our content, products and services. We want to provide a safe and secure environment
for you and your children.
The HOPE CENTRAL ONLINE is concerned about protecting the safety and privacy of
people using our services. We encourage you to participate in your child's online
experience. We also encourage you and your child to visit the age-appropriate Online
websites specifically designed for children.
The purpose of this Privacy Policy is to tell you what kind of information we may
gather about you when you visit our site, how we may use that information, whether
we disclose it to anyone, and the choices you have regarding our use of, and your
ability to correct this information. Our policy allows you to choose what kind and
how much information you provide to us and to control how we use whatever information
you give us. Our goal is to provide you with a satisfying experience while allowing
you to control your privacy and to give you a means to voice any questions or concerns
you may have.
This policy applies only to HOPE CENTRAL ONLINE and not to other companies' or organisations'
websites to which HOPE CENTRAL ONLINE is linked.
Collection of information
Information is collected from you primarily to make it easier and more rewarding
for you to use our services. Depending on the service you are accessing, you could
be asked to provide information such as your name, email address. It is entirely
your choice whether to respond to these questions or not.
HOPE CENTRAL Online collects two types of information.
1. Anonymous information.
For instance, we may collect information to tell us that five thousand people visit
this Privacy Policy today, but we do not know their names, where they live or their
date of birth - they are 'anonymous' to us. Another example of HOPE CENTRAL Online
collecting anonymous information is when HOPE CENTRAL ONLINE audiences are invited
to respond to surveys on the HOPE CENTRAL ONLINE website. The surveys may ask you
for demographic information such as your age, gender and postcode. This information
is collected for research purposes, is used in the aggregate (where possible), and
remains anonymous. Many of the individuals who access our services are anonymous
to us.
Use of anonymous information
HOPE CENTRAL Online automatically gathers anonymous information to monitor the use
of HOPE CENTRAL Online like the numbers and frequency of visitors to HOPE CENTRAL
Online and its areas, very much like television ratings that tell the networks how
many people tuned in to a program. We only use such data in the aggregate. This
collective data helps us determine how much our audiences use parts of the site,
so we can improve HOPE CENTRAL Online to assure that it is as appealing as we can
make it for as many users as possible. HOPE CENTRAL Online may publish or provide
this aggregate data to other people.
2. Personal information.
HOPE CENTRAL Online will collect personal information that lets us know the specifics
of who you are such as your name, email address, or postal address, when you provide
it to us. With this information, HOPE CENTRAL Online can provide a variety
of personalised and enhanced services that are not available to anonymous users.
We hope that you will find it beneficial to provide individually identifiable information
about yourself to us because it will make our services more valuable to you.
Sometimes, we may specifically ask for personal information about you when you sign
up to use a service. Certain information may be required, such as your name, age,
internet address or screen name, billing address, type of computer, credit card
number, in order to provide that service or product to you. This information may
also be used to inform you of additional products and services which may interest
you. You can choose not to receive such information when you are undertaking product
or service registration on our website. We may also ask about your interests, but
it is your choice whether to respond.
How much of your personal information that you choose to disclose to HOPE CENTRAL
Online is completely up to you. The only way we know something about you personally
is if you provide it to us, for example when you take part in a discussion forum
or enter one of the competitions on our websites.
Access and correction: personal data
If HOPE CENTRAL Online holds your personal information the HOPE CENTRAL ONLINE will
where possible provide you with access to the information. The HOPE CENTRAL ONLINE
will take reasonable steps to correct the information so that it is accurate, complete
and up to date.
Personal information like address, phone etc is only accessible after supplying
a username and password. You must login before you can check your personal information;
View/Edit their Registration details.
Once you have logged in your account will remain open until you quit the browser.
Email Addresses
We will store your email address if you: send us a query; place an order or subscribe
to an email list. Your email addresses is used for the purpose you provide it for
and statistical information.
They are never disclosed for any other purpose. You may also remove your email address
from our subscription service at any stage by visiting:http://www.Hopecentral.org.au/subscriptions.aspx
Email Subscription Lists
Our email subscription service is an 'opt-in' system. You may unsubscribe or add
additional interest categories at any stage.
No sale of personal information
Under no circumstances will HOPE CENTRAL Online sell or receive payment for licensing
or disclosing your personal information.
Use of personal information
HOPE CENTRAL Online will only use the personal information you have chosen to provide
us for the purpose for which you provided it. HOPE CENTRAL Online will not use it
for any other purpose without your consent.
Cookies
A cookie is a small file that a website sends your computer. It records information
necessary for certain website functions, such as remembering your preferences or
settings
The ABC uses cookies for interactive features such as forums, voting, some games
and online shopping at the ABC Shop website. These cookies collect only enough information
to enable website functions. The ABC does not collect personal information for other
purposes.
If you don't want to accept cookies, you can set your browser and/or firewall to
block them. You will still be able to access most ABC Online content but some interactive
features will be unavailable.
If you are interested in finding out more about cookies, how they are used by websites,
and how you can change the cookie settings in your browser, you can use the following
links:
Cookie Central:
Cookies And Privacy FAQ
Disabling cookies through browsers:
http://www.ccsf.edu/Info/FAQ/cookies.html
http://www.chami.com/tips/internet/042499I.html
http://www.millkern.com/howdoi/cookies.html
Privacy Commissioner's website:
This article is for those who are relatively new to the Internet. If you are an experienced Internet user who is aware of privacy risks involved then you probably don't need to read this.
Protecting
your Privacy on the Internet
Disclosure
There will be occasions where it will be necessary for the HOPE CENTRAL ONLINE to
disclose your personal information to third parties. The HOPE CENTRAL ONLINE may
be required by law to disclose the information, or the HOPE CENTRAL ONLINE may be
required to disclose your personal information to third parties to provide the service
you have requested, for example, if you purchase products online from the HOPE CENTRAL
ONLINE Shop, the HOPE CENTRAL ONLINE will need to disclose your personal information
to third parties in order to bill and deliver your products. However, the disclosure
will only be made where it is necessary to fulfil the purpose for which you disclosed
your personal information. Otherwise than stated above, we do not disclose personal
information that you may give us, such as your name, address, email address or telephone
number, to any organisation or person outside the HOPE CENTRAL ONLINE unless you
have authorised us to do so. For example, when you contribute to an online
forum you may want to publish your name and email address.
Interacting with HOPE CENTRAL ONLINE
There are many interactive features on HOPE CENTRAL Online that you can contribute
to. These include: Guestbooks, Forums, Event Diaries, Reviews, Recipes, Online Voting,
Community, Mailing Lists and Email.
When interacting with HOPE CENTRAL Online, we suggest that you use your discretion
and exercise caution when providing your personal information.
Note that whenever you post personal information in publicly accessible places,
such as chat rooms or message boards, this information becomes available to anyone
with access to the internet. This information can be collected and used by others.
In short, if you post personal information online that is accessible to the public,
you may receive unsolicited messages from other parties in return. Therefore, we
recommend that you refrain from posting any information that you do not want seen
in these public areas. For example, when participating in an HOPE CENTRAL ONLINE
forum, guest book or chat area, your name will appear on the message board. The
HOPE CENTRAL ONLINE recommends that applicants registering online do not use their
real names, but a pen name or pseudonym. You must not intentionally use the name
of another living person.
Ultimately, you are solely responsible for maintaining the secrecy of your passwords
and/or any personal information. Be responsible whenever you are online.
Security
The HOPE CENTRAL ONLINE operates secure data networks that are designed to protect
your privacy and security.
Complaints about privacy
If you have any complaints relating to online privacy issues on our websites, please
HOPE CENTRAL ONLINE Online. While the HOPE CENTRAL ONLINE accepts no liability for
any material or links posted to the service, we will investigate all complaints.
Spam
We will never knowingly send you electronic messages without your consent. For more information
on the 'Spam Act 2003' please visit the Australian Government's website:
http://www2.dcita.gov.au/ie/trust/improving/spam_home
Firewall
Our order processing system is protected by a network firewall. A firewall is a
hardware and software security system designed to filter specified exchanges of
information and restrict access to authorised systems and users.
Australian Law
We comply with the Trade Practices Act 1974, state based Fair Trading Acts and Sale
of Goods Acts, the Consumer Credit Code, the Electronic Transactions Act 1999 the
Information Privacy Principles set out in the Commonwealth Privacy Act 1988; and
the Privacy Amendment (Private Sector) Act 2000 (Cth). Aren't we great!
Dispute resolution services are available in each
Australian State and Territory.
Peace of Mind
We will only use your details and order information, including mailing addresses,
email address, and phone number, to fulfill your order and to advise of the status
of the order.
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